From our inception, we have placed a steadfast emphasis on our customers and the power of teamwork. Upholding the highest standards of integrity and respect, our journey has been consistently guided by our core company values. This unwavering commitment has fostered enduring relationships, with many of our clients remaining loyal partners since the very beginning. As we continue to evolve, these foundational values will persist in shaping our business strategies and nurturing our relationships with you, both today and in the years to come.

Founding Kunden Broker
In 2005, we established Kunden Broker with a clear and ambitious vision: to provide independent insurance advice. Our mission was to offer a comprehensive range of personalized solutions across all insurance categories, meticulously tailored to meet the unique needs of our diverse clientele. This strong foundation set the stage for our growth and commitment to excellence in the insurance industry.

Active Participation in Pension Reform
By 2007, we had become actively involved in the Pillar II Pension Reform in Romania. Our participation underscored our dedication to contributing to significant policy developments, ensuring that our clients benefited from sustainable and forward-thinking pension solutions. This involvement highlighted our role as a trusted advisor in shaping the financial futures of our customers.

Overcoming the Global Financial Crisis
The global financial crisis of 2008-2009 presented unprecedented challenges, yet in 2009, we successfully navigated through these turbulent times. Our resilience and strategic planning not only allowed us to weather the storm but also strengthened our foundations. This period reinforced our commitment to our clients and demonstrated our ability to maintain stability and reliability under pressure.

Authorization by the Insurance Management Institute
In 2011, we achieved a significant milestone by becoming one of the first brokers in Romania whose consultants were authorized by the Insurance Management Institute. This accreditation enabled us to transform our sales force into an agency-type distribution channel, enhancing our service delivery and expanding our market reach. This advancement marked our commitment to professional excellence and industry leadership.

Expanding Partnerships and Specializations
The year 2012 saw us expanding our partnerships with various insurance providers, allowing us to broaden our specializations across all insurance classes. This strategic growth enabled us to offer an even more diverse and specialized array of insurance solutions, catering to a wider spectrum of customer needs and reinforcing our position as a comprehensive insurance advisor.

Launching a Specialized Risk Division
In response to the increasing economic, demographic, and geopolitical volatility affecting organizations, we launched a dedicated division in 2014. This new division specializes in risk advice, risk transfer, and structured solutions, empowering our clients to better identify, quantify, and manage their risk exposures effectively. This initiative underscored our proactive approach to addressing the evolving challenges faced by our clients.

Introducing Health and Pension Benefits Services
Recognizing the importance of comprehensive employee benefits, in 2018, we expanded our services to include health and pension benefits for organizations and their employees. This addition allowed us to support our clients in offering valuable and competitive benefits packages, enhancing employee satisfaction, retention, and overall organizational well-being.

Strengthening Market Position Through Quality and Innovation
In 2020, we continued to meet our customers’ evolving needs by prioritizing quality and innovation. Through these efforts, we strengthened our market share and solidified our reputation as a leading reference company in Romania. Our dedication to excellence ensured that we remained a trusted partner for clients across various sectors, even amidst changing market dynamics.

Relocating to Our New Company Site
In 2024, we proudly moved to our new company site, a significant milestone that reflects our growth and success. Owning our premises provides us with greater flexibility and control, enabling us to enhance our service offerings and better support our dedicated team. This relocation marks a new chapter in our journey, reinforcing our commitment to excellence and our dedication to delivering top-tier services to our valued clients.

Our history is a testament to our unwavering dedication to our customers, our team, and our core values. As we look to the future, we remain committed to building on this legacy, continuing to provide exceptional service and innovative solutions tailored to your needs.